Words Work at Microsoft Podcast, a podcast about about how Microsoft culture has evolved, starting w

Words Work at Microsoft Podcast, a podcast about about how Microsoft culture has evolved, starting w


Latest Episodes

E09 Anna Bertrand: Customer service with a smile (interview)
February 13, 2018

A company lives and dies by its customer service.…

E08 Jennifer Warnick: The birth of corporate storytelling
February 13, 2018

Laying down some story arcs with flat track rolle…

E09 Anna Bertrand: Customer support with a smile (interview)
February 05, 2018

A company lives and dies by its customer service.…

E08 Jennifer Warnick: The birth of corporate storytelling
January 29, 2018

Laying down some story arcs with flat track rolle…

E07 Catherine Minden: Revamping the Microsoft Writing Style Guide (interview)
January 22, 2018

In this episode, we talk to Catherine Minden, own

E06 Jonathan Foster: Characterizing Cortana's personality (interview)
January 16, 2018

Ever wondered who writes what Cortana says? Today…

E05 David Betz: Writing about Microsoft Design (interview)
January 08, 2018

David Betz, Senior Writer on the Windows Content …

E04 Laura Reilly: Crafting Microsoft Office marketing messaging (interview)
January 02, 2018

In this episode, we talk to Laura Reilly, Senior …

E03 Jenn Bost & Amy King: Get to know your hosts
December 26, 2017

In this episode, Jenn and Amy interview each othe

E02 Brian McKenna: People-oriented writing (interview)
December 11, 2017

In this episode of the Words Work at Microsoft Po…