CT Expert Insights
Toolkit 05-27-15 - Customer Analytics for Dummies
May 27, 2015
Customer Analytics for Dummies author Jeff Sauro tells us the best ways to determine if our customers love the service they get from our business, tolerate it or just plain hate it. He also explains how to respond effectively to unsatisfied customers and why it's vital to know what your customers think.
Listen to CT Expert Insights for advice, tips, and tools to help start, run, and grow your business no matter the location. Topics covered in this series include strategy, incorporation, business licenses, compliance, and much more.
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