Tech Nightmare

Tech Nightmare


Latest Episodes

Taking Down The Company
September 24, 2017

This week on Tech Nightmare, Partner Drew Morrell and Associate Partner Dave Berardi discuss how a large ecommerce company can almost be brought completely down by the human error of one individual.

Know When to Say Bulls***
August 20, 2017

This week on Tech Nightmare, we talk about how most technology nightmares stem from leadership failures.  Managing Partner Mike Fisher and Associate Partner Dave Swenson discuss leadership issues and how they contributed to technology issues.

Are We SaaS or ASP?
August 06, 2017

This week on Tech Nightmare, we discuss the impact of being an ASP instead of a SaaS company. Partners Mike Fisher and Drew Morrell discuss a healthcare software company that mistakenly thought it had become...

You Build It, You Own It
July 23, 2017

This week on Tech Nightmare, we share a story of of how even a multi-billion dollar company can have very low availability when teams are not accountable for business outcomes. Partners Mike Fisher and Drew...

A Monitoring Domino Effect
July 09, 2017

This week’s episode looks at a string of failures that brought down a large transaction company’s SAN causing a big customer outage. Partners Drew Morrell and Greg Fennewald discuss a failure in a SAN Monitor...

Market-Driven versus Sales-Driven Approaches to Software Development
June 25, 2017

This episode of Tech Nightmare explores the impact of letting your customers dictate your product backlog. Partners Mike Fisher and Drew Morrell discuss the impact of using a Sales-Driven approach to developing software and how...

A Monitoring (Near) Disaster
June 11, 2017

In this episode of Tech Nightmares, ineffective and poorly deployed monitoring nearly brings down a large consumer transaction company’s data center. Partners Drew Morrell and Greg Fennewald discuss this data center near disaster.

Seeding, Feeding and Weeding Your Teams
June 04, 2017

Today’s episode is about Seeding, Feeding and Weeding your tech teams. Managing Partner Mike Fisher discusses a Manhattan-based startup that AKF worked with several years ago.

What Happened To The Water?
May 28, 2017

This week we discuss a multi-billion dollar commerce site that barely averted disaster at one of its data centers. Partners Drew Morrell and Greg Fennewald discuss what happens when a data center loses it water...

Scale Out, Not Up
May 21, 2017

Today’s episode is about scaling out and not up, not only with your software design, but also your hardware purchases. Managing Partner Mike Fisher discusses a story from one of our clients, ZirMed, a revenue...