Startup BizCast - The Small Business Advice Podcast

Startup BizCast - The Small Business Advice Podcast


Startup BizCast #94 – Social Media Customer Service

September 10, 2018

Customer service isn’t something that’s just done face-to-face or even over the phone anymore.  Customers have more of an upper hand now, because they can broadcast their complaints to the world via Facebook, Twitter and Instagram.  How do you,