Retail Transformation Show with Oliver Banks
Latest Episodes
287: Why The Change Is Not Realising The Benefits
A transformation's business case shows a glittering alternative to the status quo of today. But after implementation, these benefits are never realised. They either don't exist or they can't be quantified. What happened? Was this a mirage? Were we being o
286: The Department Store's Predicament
Department stores have played an enormous role in the retail landscape and often occupy large and important stores. However, in recent years, department store retailers have become increasingly challenged. While some have closed down, others continue to s
285: How Technology Is Changing The Role Of People
There is always debate about whether technologies like AI and robotics are destroying frontline jobs and "dehumanising" organizations. Or is the opposite true, where the argument is that these technologies are creating brand-new roles and opportunities? J
284: Building Momentum To Deliver - Book Launch Special
A transformation's ultimate success is reliant on progress and execution. Because, without these aspects, nothing changes and the status quo lives on. The transformation withers and invested time, money and effort is wasted. In our special series of episo
283: The Human Side Of Change - Book Launch Special
The human aspects of transformation are among the hardest. They're often invisible, intangible and highly variable. But without facing into these factors, it's easy to veer off course and be blocked by obstacles. As we continue to celebrate the launch of
282: Understanding The Solution - Book Launch Special
Once you understand the problem or challenge, then you can start to consider the options and opportunities that forge the solution. In this bonus episode of the podcast to celebrate the launch of Oliver's book, Driving Retail Transformation, explore the s
281: Understanding The Problem - Book Launch Special
Perhaps you know to "start with why". But before you understand the "why" of the transformation, you must first understand the status quo. What challenges face the business, or opportunities could be seized? In this special launch week bonus episode of th
280: Driving Retail Transformation - Book Launch Special
Retail leaders face disruption on every side. But transforming in response, while necessary, is easier said than done. Oliver Banks's new book, Driving Retail Transformation gives you the strategies and techniques you need to lead your organization throug
279: Being Confident Despite Uncertainty
In a world spinning with volatility, uncertainty, complexity, and ambiguity, the ability to remain confident is more crucial than ever. This episode brings to the fore the insights of Julie Smith, an executive leadership coach and author of "Coach Yoursel
278: What My Book Is Not
In the ever-evolving retail landscape, success isn't just about simply adopting the best technologies or jumping on the hottest trends. It's about having the insight and agility to navigate through key themes and adapt to change. In this episode, delve in