(http://emsblogs.com/emsofficehours/wp-content/blogs.dir/8/files/2010/09/Podcasting03n2.jpg)If you follow social media on EMS at all you may have seen the video with the paramedic flipping a patient off the stretcher. (http://www.statter911.com/2015/06/15/must-see-florida-paramedic-dumps-cancer-patient-off-of-gurney-onto-hospital-floor/) Have you ever been in the same situation as this paramedic? While using the excuse of "snapping" does not support this medics actions and while he was 100% wrong in doing this to the patient. Isn't there a "but" someplace in this video?

Take a listen to this weeks episode to see what I mean and be sure to leave your comments below.

Interested in some great video training on how to deal with difficult patients? Check out "The Art of Patient Rapport"

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