A sad letter from a disgruntled associate is featured on this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, and it provides some great leadership advice for associates

There are four huge reasons we love doing whitening for our patients, and it's even more fun when you get patients to ask US about it instead of US telling THEM! - You'll learn how and why on this epi

On the episode of The Dental Practice Fixers Featuring Mystery Shopper Calls podcast for dentists, Dr. Rich shares some great practice growth tips from a very unlikely source. - Then we go to our myst

Could there be a dental practice lesson when Dr. Rich got duped by a punk rock skater girl? - Yes, and it will help you get more new patients on this episode of The Dental Practice Fixers Podcast feat

Should we guarantee those crowns? Should we "warranty" our dental treatment? Is it a positive factor in treatment acceptance and patient retention, or does it make us look like the local Best Buy? -

Would you like to have a simple system so that when someone calls your dental practice to cancel at the last minute that spot can easily be filled 90% of the time? You will after hearing this episode

Are there "magic words" in dentistry - simple phrases that will significantly improve our practices? YES! In today's episode of The Dental Practice Fixers dental podcast for dentists, Dr. Richard Mado

Dentists are great at a lot of things, including making excuses when things don't go the way they planned. In this edition of The Dental Practice Fixers dental podcast for dentists, Dr. Rich reveals s

There are five issues that just about every dental practice experiences, and on this episode of The Dental Practice Fixers podcast for dentists you can hear what they are along with some solutions. -

Sometimes it's a little overwhelming to make dental practice improvements through huge changes. But the good news is, you may not have to! You can improve your dental practice marginal gains. In this