A team member asks what can be done about the doctor. He comes in late every day, after the first patient is seated. He never says hello to anyone and it gets worse from there. Should the team members stay in this work environment, even thought the pay is good? Listen to what The Dental Practice Fixers have to say. Then of course we do the call of the week. What happens when an office next to a certain well known landmark is asked to describe their location? Simple, right? Well, listen in to see how this one was handled! If you have a question that you would like answered on our podcast, please send it in to podcast@madow.com. We will do our best to get yours answered!

CLICK HERE FOR TRANSCRIPT

Doctor Creates a Tough Work Environment But Pays Well – Should Team Stay or Go

Female Voice: The Dental Practice Fixers Podcast is brought to you by the Madow Center For Dental Practice Success. To find out how we can help increase the success of your practice, check out madow.com or call us at 1800-258-0060. [music playing] Dr. David Madow: The dentist comes in late every single day. He never says hello, he doesn’t compliment. He’s confrontational, but he pays pretty well. You stay as a team member or do you leave? What do you do in this practice? We’re going to be talking about this Episode 8 of the Dental Practice Fixers Podcast. How are you doing? Dr. David Madow, along with Dr. Richard Madow. Dr. Richard Madow: Hey, how’s everybody doing? In the old days in the podcasts when we used copyrighted music for each episode, this one would be – oh should I stay or should I go now. Dr. David Madow: That might be copyrighted, we might not actually use this episode now. Dr. Richard Madow: If the robotic team of Google can track my singing to the Clash, I’d be so flattered. I would care for… Dr. David Madow: You always should say you’re a good… [cross talking - 0:01:20.4]. Dr. David Madow: But this is a crazy situation. It sounds like this doctor is not very friendly or not really good to the team. Nobody likes coming in, but the pay is pretty good. So, what do they do? Do they stay? We’re going to talk about it. Dr. Richard Madow: We’ll definitely find out. Dr. David Madow: Along with the letter of this – by the way we have a great idea for a call today which we’re going to do just shortly. Dr. Richard Madow: It’s going to be a good one. Dr. David Madow: So welcome back. We’re glad to have you at Dental Practice Fixers Podcast. Dr. Richard Madow: For those of you who are watching the video, you see two times in a row, we’re together at the studio. So it’s really good to be here. I have feeling the next one is going to be on the split screen. Split screen or something like that. Dr. David Madow: One of those two. Should we get right into it Rich? Why don’t we read this question that comes from the listener or a viewer, by the way if you have a question, feel free to send it into us and we will get it. If it’s confidential, we’ll withhold your name. I’m not sure if this is going to be withheld or not but we’ll find out. Dr. Richard Madow: We’ll find out in a second. Dr. David Madow: But we’d love to help you out with any kind of question or situation or something going on with your dental practice. We are the Dental Practice Fixers. We want to fix so you practice. Dr. Richard Madow: Well this person didn’t give their name, but they didn’t say anonymous. They gave like a Dear Abby type name. Dr. David Madow: Oh I know what you mean. Dr. Richard Madow: You know, like whatever. Lonely in Louisiana. Dr. David Madow: Sleepless in Seattle. Dr. Richard Madow: Exactly. Ask Amy, she’s the one,