In this episode we sit down with two of Canada’s leading entrepreneurs in the spa industry and take a close look a how each of them responded to the COVID-19 lockdowns, discovered new ways to innovate

Few would argue that the luxury spa industry requires among the highest standards of guest experience in the world, in which every detail is (or should be) designed not just to please you, or relax yo

Super glad to be back with you!  I took some time away from the podcast during this pandemic. And now that I’m back and this is going to be a GREAT show for you! Now that COVID is becoming part of our

SHOW NOTES Traditional retail has been on a slow, but steady decline for probably the last decade.

SHOW NOTES Traditional retail has been on a slow, but steady decline for probably the last decade.  So much so that retailers were getting super creative to find a way to bring you into the store.

SHOW NOTES Let’s say you ran a business.  I’m not going to tell you what kind of business.  I’m going to let you guess.

Starbright Floral Designs is one of New York City's most beloved, and most successful, florists. I sit down with founder and Senior Partner Nic Faitos to learn how they do it.

SHOW NOTES About Today's Episode What would it take for you to go to a brick and mortar, say clothing store.

SHOW NOTES About Today's Episode What would it take for you to go to a brick and mortar, say clothing store.  Would you browse through the clothes on the hangars?  Would you try stuff on?

SHOW NOTES Today we have two guests: Henry Iversen, Chief Commercial Officer and Co-Founder of Boost.