Disagree better

Disagree better


Replay: How to express a concern without making things worse

May 21, 2019

This is a replay of a 2018 episode. When I ask clients why they let a problem go on for so long before addressing it, a common reply is, "I was afraid I'd create more conflict by raising it." It's an understandable fear. Here are some tried-and-true ways to raise an issue for discussion without making matters worse, along with additional tips for mediators and managers.
Show notes
How to confront someone without being confrontational
The problem with reflexive loops
Source of Krista Tippett quote
Benign intentions don't cancel bad impact