On our first ever live broadcast we interview Rich Kizer & Georganne Bender, professional speakers, retail strategists, authors and consultants whose client list reads like a “Who’s Who” in business. Companies internationally depend upon them for timely advice on consumers and the changing retail market place. Also joining us are the owners of Ben Franklin Crafts and Frame Shop in Redmond, WA. Bob, Shirley and Neil Ferguson.Their store opened its doors over four decades ago, in 1975.