Show notes:
01:50 mins
Krishna: Happy St Patrick's Day, photo sharing on Flickr, Pixie etc.
05:40
Krishna / Jon: Recent news on woman sacked for updating on Facebook - impact on employer brand.
9:15
Jon: Introduction to HCI, review of HCI Summit, Gary Hamel presentation, HR 2.0.
14:00
Jon: Presentation from Tony Hseih, Zappos.
17:00
Krishna: Zappos experience - does outsourcing call centres align with wowing customers?
19:00
Jon: Need for a clear focus (Zappos: customer service, slightly weird culture). Zappos' use of Twitter.
22:45
Jon: Key take-aways - need for ambition, innovation to create competitive advantage through people; supported by effective leadership.
24:10
Krishna / Jon: Etiquette in using social media / use of video at conferences - need to include a shout-out at beginning and end of video.
31:20
Krishna re innovation conference in Ireland
32:45
Krishna / Jon: New companies on the Sunday Times Best Companies list (need to continue engagement efforts through recession - also discussed in show #012, and an opportunity to maintain trust - discussed in show #011). Best companies continuing to outperform other organisations through downturn.
36:30
Krishna: Top 10 companies.
38:30
Jon: Review of Fortune 100 Best Companies to Work For including Zappos case study. Positive experiences in making redundancies. Top 10 companies.
41:15
Krishna / Jon: Reporting on best companies and the recession by state.
42:10
Krishna / Jon: Best Companies still hiring, compelling case studies - including Nugget Market never having make a layoff.
45:10
Krishna: Key take-aways - role of inspiration, transparency and common-sense management in best companies / best workplaces.
46:30
Krishna / Jon: review of Suzanne Bates' book, 'Motivate like a CEO', inspiration vs motivation.
49:45
Krishna: Positive coverage of communication - chapter 9 on story telling, chapter 10 on presenting 'on stage'.
52:45
Jon: Positive coverage of the need for having a clear purpose (chapters 1-3), but criticism of GREAT acronym in chapter 5 - need to inspire through people's emotions.
55:00
Krishna: More positive ideas in chapters 15 & 16.
57:45
Wrap-up.
Check out the resources we referred to on the show:
For more information on Krishna visit http://www.krishnade.com
Follow her at http://twitter.com/krishnade
For more information on Jon visit http://www.strategic-hcm.com, or http://strategic-hcm.blogspot.com
Follow him at http://twitter.com/joningham
Contact us at talkinghrpodcast [at] gmail [dot] com
Best Companies
|
Human resources |
Employee engagement |
Motivate like a CEO |
Suzanne Bates
