ITauthor Podcast

Matthew Ellison runs his own UK-based training and consulting company, specializing in user assistance design and technology. He coordinates the annual UA Europe Conference and is himself a popular speaker at conferences and training events around the world. He also regularly publishes articles and reviews on user assistance.

In this edition of the ITauthor Podcast I talk to Matthew about the UA Europe Conference.

We discuss:

• the number of countries from which delegates attend the conference
• what it’s like being the organiser of a large conference for technical communicators
• how can delegates justify the budget to attend the UA conference in these difficult economic times
• the sessions and speakers we can look forward to at this year's conference
• the No.1 issue affecting technical writers today
• trends or changes technical writers ought to be aware of
• what keeps Matthew busy when he’s not organising and running the UA Europe Conference

Talking about the “good enough” philosophy for user assistance, Matthew says:

"There's a fine line between doing documentation that's good enough and not being professional, and I certainly would never want to put something in front of a user that I didn't consider a professional piece of work."

Find out all about the UA Europe Conference at: http://www.uaconference.eu.

The music I play at the beginning and end of the show is by Amplifico. You can hear more of their music at Podshow.

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