The Engaging Brand

Anna Farmery

Description: Best business interviews on marketing, social media and leadership

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Show #283 - Social Media and Customer Retention
Motivation behind flip the channel How retaining the customer should be at the core of your business strategy The need to fuse word of mouth and customer service Technology should bring out the humanity of your company The real role of social media - customer retention...
Released February 08, 2010 More » Comments »

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