The Engaging Brand

Genuine, sensitive and smart communicators have always understood, recognised and leveraged this emotion intelligently to escape from the dreaded ‘commodity trap’ and place brands where they actually belong – at the emotional centric-stage. Confesses veteran behavioural scientist and communication-watcher Kishore Dave, “This is a hallowed space reserved for charismatic brands – Pepsi, Coke, Reebok, Nike, Apple, Fevicol, Vodafone, Airtel, Lux, Surf, HDFC, Samsung, Archies – which inspire a kind of passion and loyalty that are both off-limits and non-negotiable to the touts.
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