Maggie Philbin, UK radio and TV presenter, joins me for the second part of the interview and talks to us about how to engage an audience, how to facilitate a session with a group of people. She also candidly talks about how she controls her nerves and how she presents information in an engaging way.

Maggie shares great tips that although from the media world relate directly to how to engage the consumer and employees alike. Also check out Part 1 which was about how to engage people on a one to one basis.

If you have feedback on the show e-mail me at anna@theengagingbrand.com or hop over to Facebook group for The Engaging Brand.