Build My Online Store Podcast

#24: Outsourcing 101 with John Jonas from Replace Myself

Play
Share!

Share this Podcast

MyCast

MyCast

MyCast Subscription

Build My Online Store Podcast

Terry Lin, eCommerce Enthusiast

Description: A show for guests to promote their eCommerce business, hear others solving similar business problems, and giving the audience valuable insights into an eCommerce operation.

Now Playing

#24: Outsourcing 101 with John Jonas from Replace Myself

Play Download media

Can you really replace yourself to work on your business, instead of in your business? Check out the basics of outsourcing 101 in your business to the Philippines with John Jonas from Replacemyself.com. We discuss the basics from finding, hiring, training, and paying your virtual assistant.

Topics Discussed:
  • 02:40 - How John got into the outsourcing world
  • 03:40 - Agency outsourcing vs hiring a virtual assistant
  • 04:40 - What types of outsourcing is available in the market now
  • 06:50 - Should you outsource software development?
  • 07:50 - Rise of the virtual assistant outsourcing model
  • 08:30 - What type of tasks can virtual assistants handle?
  • 10:10 - How the outsourcing market has changed since 2005
  • 11:20 - Couldn't your best virtual assistant just quit start their own shop?
  • 14:20 - Importance of a Standard Operating Procedure (SOP)
  • 16:20 - How long does it take VA's to ramp up their skillset?
  • 17:00 - Should everyone hire a full-time VA?
  • 19:25 - Philippines vs India vs Indonesia and other countries for VAs
  • 21:40 - Cultural differences that can impact your business
  • 22:45 - How to set the employment ground rules with your VAs
  • 24:20 - Retention, other job opportunities, and your VA
  • 26:20 - Monthly expense range you can expect hiring your first VA
  • 30:45 - Should you hire a VA based on skill set or character?
  • 32:20 - How to communicate with your VA if its not working out
  • 34:00 - Making the hard decision to let go of someone
  • 37:00 - Can VAs emulate your mindset and how you think?
  • 38:45 - How do you pay your VA?
  • 40:45 - What's the process of scaling up your VA?
  • 42:00 - Testing a VA as an investment for your management skills
  • 44:20 - How hiring a VA is NOT a magic bullet
Interested in online eCommerce master classes about SEO, marketing, and conversions? Help choose a topic by filling out a one question survey at www.buildmyonlinestore.tv

Subscribe & Follow